Posts by CallisonRTKL

ALL TALK

I recently heard a story about a patient with a tracheotomy. He was cold, so to the best of his ability he verbally asked for ‘pants.’ The nurse misunderstood and thought he said ‘pain.’ In this situation, non-verbal communication, such as confirming with use of eye blinks, would have overcome a language barrier and prevented […]

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PRESENTATION VS. PRODUCTION: USING VIDEO TO CONNECT TO CLIENTS

If there is a defining characteristic of the new millennium, it’s technology. The internet connects over 8.7 billion people who watch 39 billion online videos per month.  The average American has 5-7 devices per household.  We have an estimated 25-40 apps on our smartphones and over 29 million people watch videos on YouTube, making it […]

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