September 30, 2014
by
CallisonRTKL
What’s the key to successful online listening?
Read More ›What’s the key to successful online listening?
Read More ›Since my departure on July 26th, I have traveled more than 8,000 kilometers from the east coast of China to the heartland of Central Asia.
Read More ›Developing a change program is not just about creating a communications plan or deploying a bunch of tools and training – it is about engagement.
Read More ›I recently heard a story about a patient with a tracheotomy. He was cold, so to the best of his ability he verbally asked for ‘pants.’ The nurse misunderstood and thought he said ‘pain.’ In this situation, non-verbal communication, such as confirming with use of eye blinks, would have overcome a language barrier and prevented […]
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