Every workplace change, whether it be a completely new office building or simply a change in the way meeting spaces are used or reserved, can cause anxiety to the employee base. Many projects fail not because they were poorly planned or executed, but because employees are resistant to the change. There is a direct correlation […]
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Take a look at the lasting impact of #305GetConnected for this year’s attendees.
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What’s the key to successful online listening?
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Since my departure on July 26th, I have traveled more than 8,000 kilometers from the east coast of China to the heartland of Central Asia.
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I recently heard a story about a patient with a tracheotomy. He was cold, so to the best of his ability he verbally asked for ‘pants.’ The nurse misunderstood and thought he said ‘pain.’ In this situation, non-verbal communication, such as confirming with use of eye blinks, would have overcome a language barrier and prevented […]
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